Retail Insights

The Loyalty Conference

On the 2nd of March, Paul Foley participated in day 1 of The Loyalty Conference - Lessons from the Winners - which took place for the first time this year. In addition to a selection of Loyalty Award winners, invited speakers explained how modern loyalty began…

Two-day retail development seminar

During this two-day seminar, Paul Foley visited the IPM Business School in Minsk, Belarus, to talk about current retail trends in front of executives, managers and specialists from various business fields. On day one, Paul Foley outlined the pillars of customer centricity and explained what a…

CEE Career Breakfast: “Retaining Talent”

Organized by the Executive Search Experts Eblinger & Partner, the WU (Vienna University of Economics and Business Administration) Executive Academy and the Austrian-Russian Friendship Association (ORFG), this event addressed the topic of “Retaining Talent”. Paul Foley outlined why it is crucial for every business to attract…

Poland – why is it a good ground for discount?

Surveys show that Polish consumers are more price conscious than the European average and this consumer concern has become even more pronounced lately. As a big part of the country’s population lives in smaller cities, a big portion of the retail market still belongs to traditional…

Why is Schlecker in so much trouble?

A retail brand can be compared to a plant, it has to be nurtured! At any time if you just leave it to produce fruit (or profit) without the proper care (or investment) it will slowly, and then suddenly, die! That is what is happening to…

Click and collect – a great idea!

The food retail sector has always struggled with two conflicting factors. Firstly, many consumers like the idea of ordering groceries on the internet and having them delivered. Secondly, the process of retailer taking on the cost of the journey to deliver them to the consumer’s front…

Carrefour needs rewriting!

The Carrefour business model is inherently flawed given its over-dependence on a dated format and slow-growth markets. The company cannot carry on in its current state; a more drastic approach is needed to revitalise the business. Although Carrefour planet is a step in the right direction,…

Eastern European retailing

It was once the notion in the West that all Eastern European retailing was far behind its Western counterpart. Well on average, it still is, but it is catching up real fast! Large markets such as Russia and the Ukraine are now populated by many Western…

The rise and rise of Amazon!

If ever there was an example of good idea that needed time and money to be developed, Amazon is it! Even now, they do not have the profitability of a very successful retailer (this year will be less than 3% of revenue). However, everyone thinks the…